FAQ's
All of our jewelry is made with 316L stainless steel, an extremely durable and corrosion resistant material.
PVD stands for Physical Vapor Deposition. It is a method of gold plating that is relatively new in the jewelry industry. This technique gives our jewelry a beautiful golden finish with a high shine, as well as increased wearability, corrosion and scratch resistance.
No. Our jewelry will not tarnish or turn your skin green. Unlike other gold plated jewelry that is often made from cheap brass or copper alloys that are highly corrosive and irritating to the skin, we utilize stainless steel.
Yes. Our stainless steel jewelry is nickel, lead, and cadmium-free, so it's safe for sensitive skin and ears. Although, if you have a severe allergy, solid gold jewelry will be your best option.
Yes. You can wear your jewelry every single day, even while you swim, sweat, and shower. If you swim in the pool or the ocean, we suggest rinsing your jewelry with fresh water afterward to remove chlorine and salt buildup, then thoroughly drying. We do not recommend wearing pieces with cubic zirconia settings in water as the water could potentially cause the stones to lift or loosen.
There are two different methods that you can use to find your ring size. Our Ring Sizing Guide has step by step instructions. We do not carry half sizes in rings, so we suggest sizing up if you are between sizes.
Yes. Our Stay Golden promise is a 1-year warranty that protects your jewelry against any signs of tarnishing or discolouration. If this does occur, we will replace the item with the same item or another item of your choosing of equal or lesser value. Read about our Stay Golden Promise here.
No. We currently only ship within Canada and the United States. We are still working on finding the most reliable and affordable shipping options for international orders.
Yes. We offer free shipping on all orders with a subtotal of $75.00 CAD (before taxes and discounts) and will be applied automatically for you at checkout.
No. We do not currently offer local pickup.
No. Unfortunately, orders cannot be cancelled or edited once they are placed. We work hard to fulfill and ship out orders as quickly as possible. Please make sure to apply any discount codes prior to placing your order as we are unable to adjust this once your order has been placed.
What is Afterpay?
Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without interest. The first payment is made at checkout.
How do I use Afterpay?
Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Instalments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, and returning customers simply log in to make their purchase. It’s that easy!
Please note that all items in your shopping bag must be eligible for Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.
Where can I use Afterpay?
Afterpay can only be applied to purchases made online at cerisejewelry.com
For more information please visit www.afterpay.com